To submit a service request to our help desk, please fill out the form below.

Your Information

Computer Issue

Severity of Issue

Please indicate the severity of the issue:

Service calls performed outside of normal business hours may incur additional charges

Please Take note of our normal support hours:
Monday through Friday - 9am to 5pm

For customers with a Priority Support Agreement, your response times are as follows:

Level 1 - 6 Hour Response Time
Level 2 - 4 Hour Response Time
Level 3 - 3 Hour Response Time
Level 4 - 2 Hour Response Time

If you have an active support agreement, your On-call Support Hours are provided within the following time frames:

Monday through Friday - 5pm - 8pm
Saturday - 8am - 8pm
Sunday 8am - 8pm

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